Key finding. AI initiatives stall less because of technology and more because trust erodes and teams burn out. Signs include long waits for visible value, rebranded “new” initiatives that look like the old plan, and process metrics standing in for outcomes.
What this means
Shift from project to product; build capability before rollout; organize around value streams; and involve frontline managers in shaping adoption. Publish visible wins quickly to restore trust.
Citations
- TechRadar Pro (2025). Transformation fatigue: the silent barrier to AI success.
- Bain & Company (2024). Transformation ambition vs. outcomes (press release).